Salesforce Certified Public Sector Solutions Practice Test

Which Salesforce features are needed to support the use of the Individual Application object in Grants Management?

1. Salesforce Flow

2. Product Schedule

3. Person Accounts

4. Custom Object for Applications

The correct answer is: Person Accounts

The Individual Application object in Grants Management is designed to manage applications from individual applicants, which aligns closely with the concept of Person Accounts. Person Accounts in Salesforce is a unique approach that combines features of both accounts and contacts, allowing for the management of individuals as separate entities rather than being tied solely to organizations. Using Person Accounts enables the Grants Management system to effectively track and manage grant applications submitted by individuals, ensuring that each applicant can be represented correctly in the data model. This feature supports functionality such as capturing specific details about the applicant, monitoring their application's status, and providing tailored communication and services. The other features mentioned, while potentially useful in various contexts, do not specifically drive the core functionality needed for managing individual applications in a way that aligns with the grants management process. Leveraging Person Accounts ensures seamless integration of individual-associated data management within the Salesforce platform, making it the correct choice for supporting the use of the Individual Application object.