Salesforce Certified Public Sector Solutions Practice Test

The Performance Dashboard is not a component within the employee package. The employee package is designed to enhance HR service delivery and typically includes tools that streamline communication and support for employees.

HR Service Agents are integral because they represent the support structure for HR-related inquiries and services. Employee Concierge services are also part of this package, providing personalized assistance to employees for navigating HR processes effectively. Employee Workspace refers to a collaborative environment where employees can access HR resources and tools, fostering engagement and productivity.

The Performance Dashboard, while a useful tool in many organizational contexts for tracking metrics and employee performance, does not belong to the core components defined in the employee package, which focuses primarily on HR service support rather than performance metrics management. Understanding the distinct focus of the employee package helps clarify why the Performance Dashboard does not fit within it.