In the Salesforce ecosystem, what is the AppExchange primarily used for?

The AppExchange serves as a marketplace within the Salesforce ecosystem that allows users to access a wide variety of third-party applications. This platform enhances Salesforce's capabilities by offering solutions tailored to various business needs, including public sector requirements. Organizations can find applications to streamline processes, improve workflows, integrate with other systems, and expand their functionality beyond the standard offerings provided by Salesforce.

Utilizing the AppExchange enables users to customize their Salesforce experience and find specialized tools that can address specific challenges in their operations. For public sector entities, there are apps available that could provide enhanced citizen engagement, compliance management, or performance tracking, which can significantly improve service delivery and operational efficiency.